Business Email Hosting FAQ's

Question 1

What is an email domain?

Accepted Answer

An email domain is the portion of an email address that appears after the '@' symbol. For example, in support@aveshost.com, 'aveshost.com' is the email domain.

Question 2

Can you host email and websites separately?

Accepted Answer

Yes, hosting emails and websites separately is possible and often recommended as a failsafe. By separating services, you reduce the risk of service interruptions affecting both your website and email simultaneously.

Question 3

How to transfer email from one host to another?

Accepted Answer

Select your new email hosting provider and configure your domain there.
Create the same email addresses on the new server.
Update your domain's DNS records to point to the new host.
Set up the new email server to send and receive emails correctly.

Question 4

How to host email on your domain?

Accepted Answer

Log in to your cPanel and go to the 'Email Accounts' section.
Create your desired email account by entering the required details.
Return to the cPanel home and navigate to 'Forwarders' to set up email forwarding.
Fill in the forwarding details to direct emails as needed.
Your email account is now configured with your own domain.

Question 5

What does hostname mean in email?

Accepted Answer

A hostname identifies a device on a network. In email, it also refers to the mail server's name (e.g., mail.domain.com) that handles your messages. While you can choose a hostname for your devices, the mail server's hostname must align with the domain name.

Question 6

What is email hosting?

Accepted Answer

Email hosting is a service that stores your emails on a dedicated server. Unlike web hosting, which manages websites and files, email hosting focuses solely on email services, allowing you to send, receive, and manage emails using your own domain name without relying on services like Gmail.

Question 7

Do I need email hosting?

Accepted Answer

If you want to send emails from a personalized company domain, email hosting is essential. While many standard web hosting packages include email services, email-only hosting is ideal if you don’t need a website but want a professional email setup and secure cloud storage for your emails.

Question 8

Can I host a website?

Accepted Answer

If your current plan only supports email hosting, you’ll need to upgrade to host a website. Contact our support team to explore upgrade options and receive assistance with the transition.

Question 9

Can I use webmail?

Accepted Answer

Yes, you can access your email via webmail. However, we recommend setting up your email account on an email client like Outlook for a better experience and additional features.

Question 10

Am I able to use my email account on my phone?

Accepted Answer

Yes, you can set up your email account on your phone. We recommend using the Outlook app, available for both iOS and Android, for easy email management on mobile devices.

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